Frequently Asked Questions

question-mark (2)

How do I get started and what is the process?

Just call, email or fill out our contact form on this site, so we can then get the process started. We will then contact you to discuss your needs, if you are happy to proceed we can then schedule some times for the initial pre-production interview and the actual filming. Prior to the first Pre-Production meeting we ask that you accumulate all of your Photos and items that are to be included, if you are not sure what to bring then ask us or bring extra with you, we can help you with the selection.

In the pre-production meeting we map out the time-line of your journey to ensure that the right photo or item is used in the right place in the album and movie. If necessary,we will create a Cue (Prompt) sheet, which will used on the day of filming.

After we have all the information we create an outline of your album for you to review and make any necessary changes.

Next is the actual recording.  We understand that for most people this is the first time they have been professionally filmed so we are very patient and provide as much guidance as needed. Once we have it all ‘in the can’ our team will create “Your Life Story” and we then present it to you in your album ready to play in stunning High Definition or stream on your computer, tablet or smart TV.

 

BlueQuestionMark

 

Why not make it myself?

If you have the knowhow, the gear, the software and a few hundred hours to spare then you should! You may even enjoy it? (We do) But keep in mind that this is what we do ‘every day’, professionally recording in our dedicated sound studio we are well versed at producing a powerful and emotional movie that will only compare to a TV quality production, but as mentioned above without doubt one of the most compelling reasons is simply ‘We will get it done’ we are focused on your project so we will finish it on time. How many unfinished projects have you started? Don’t Wait?

 

BlueQuestionMark

How do I prepare my photos for a video biography or tribute video?

The more thought and attention you put into the preparation of the materials, the more rewarding your final presentation will be, as it will become much more personal and meaningful. The preparation process typically involves the selection and ordering of photographs, writing captions to accompany them, determining what text to include in chapter cards, selecting music, and finally, instructions for any custom animations or editing treatments you may want included in your project.

BlueQuestionMark

What if I don’t have time to put my photos in order?

If you do not specify an order for your photographs, we will incorporate them in the video in no particular order. While it takes extra time to organize your photographs, it will pay-off as the video will be much more meaningful to you.

 

BlueQuestionMark

Which photos are best for my personal history video?

Choose photographs that are representative of various events and time periods you want to include. Try to avoid similar photographs (for example two different poses or angles of the same subject) and photographs that are out of focus. We can use printed photographs, negatives, slides or a wide range of digital formats.

 

BlueQuestionMark

Can you use photos from a digital camera or photo CD?

Absolutely – just send them along to us on a CD with your other photos.

 

BlueQuestionMark

I have old movies and tapes; can they be included in my movie?

Absolutely! And we would encourage it, but please note that it is an additional cost to scan and digitize these analogue formats.

 BlueQuestionMark

What video formats do you accept?

We accept your home movies on VHS, Video8, Hi8, Digital8 and MiniDV. We also accept 8mm and 16mm film. Contact us if your format is not listed here.

 

BlueQuestionMark

How do I get the photos to you?

If you live in the Los Angeles area, you can arrange to drop off your photos with us. Otherwise we recommend you use a reliable, traceable courier.

 

BlueQuestionMark

What if my photos need retouching?

Provide us specific instructions for your photos and film. Just note which photo and the correction you would like us to make. For example if you want a photograph cropped a particular way or wish to have some photographic defaults fixed. You can also request extra retouches or photo restoration for an additional fee as detailed in the PHOTO RESTORATION SERVICES section of this website. Basic color and brightness adjustments are always included.

 

BlueQuestionMark

Can you incorporate other elements in my personal history?

Other items such as plane or transit tickets, maps, postcards, certificates and many other paper items as well as three-dimensional items can be included in your video.

 BlueQuestionMark

What about selecting music?

The choice of music goes a long way to enhance the ‘mood’ of your presentation. If you do not have any particular songs or style of music you would like to use, our skilled editors will make the most appropriate selections from our diverse music library.

 

BlueQuestionMark

What is your process for creating a custom DVD presentation?

Once we receive your materials they are digitized and imported into our computers. The video is then assembled in a non-linear editing system. Simultaneously, the necessary graphics (like title and chapter cards) are created in a graphics application. They are then added to the video, along with the music. We then create the final video and also prepare it for DVD creation.

 

BlueQuestionMark

Can I play the DVD on a computer?

If your computer is equipped with a DVD drive and you have DVD player software installed, yes you can.

 

BlueQuestionMark

How long does the Filming usually take?

Depending on the package the Filming usually takes between 3 – 6 Hours note: we do stop for light food and refreshments breaks to ensure we all stay focused on the project.

 

BlueQuestionMark

What is your turnaround time?

On average, a typical video biography can take from 6 – 12 weeks upon receipt of your materials and completion of our interviews. If you have old film that needs to be converted or photographs that need restoration, your turnaround time will be a bit longer. We suggest that if you have a specific event that you’re preparing the DVD for, you plan ahead and allow plenty of time prior to the date in case questions or problems with the materials arise. For longer, more elaborate productions, you must also allow adequate time for all the additional elements involved in the project like research, scriptwriting, pre-production planning, on-location interviews and extensive editing.

 

BlueQuestionMark

How long will you keep my photos on file?

It is our policy to keep your photos and project information on file for 6 months. That gives you the opportunity to order more copies of your DVD presentation Your final video delivered on a Digital Video Disk (DVD) with a basic navigation menu. Compatible with most consumer DVD players. Your video will be delivered in a keepsake case with labels unique to your own video at minimal cost. If you would prefer, we will not keep your photos on file. Just notify us and we will delete all the files upon completion and delivery of your final DVD.

 

BlueQuestionMark

How and when will I get my originals back?

Your originals will be returned to you with your final DVD.

 

BlueQuestionMark

How much will it cost?

Each Heritage Package have its own set range of pricing, however because each project is custom made and has its own special requirements, therefore costs may vary. Please contact Liberty Entertainment Group for pricing and information.

 BlueQuestionMark

Can I see samples of videos created by Liberty Entertainment Group?

Yes. Visit the Liberty Entertainment Group™ ‘Packages’ section to view clips from some of the video biographies Liberty Entertainment Group™ have created.

 

BlueQuestionMark

Where is the interview conducted?  

People are most comfortable being interviewed where they live—whether at home or in a residential care facility.   All we need is a quiet location, and if you choose the video format, good lighting will contribute to the visual quality.

 BlueQuestionMark

I’m a bit nervous about the process.  How will I know what to say?

Your interviewer will guide you with questions you will know about ahead of time.  It will be conducted like a friendly chat in your living room.  Also, we are experienced editors and can edit out pauses and repetitions and arrange interview segments in a sequential order so that the interview flows smoothly. Don’t worry, we work side by side with you through every stage, it all starts with the initial pre-production meeting prior to any filming, this is where we gather all the relevant details about your life to create a detailed cue sheet that ensures that on the day of filming everyone is organized and you will know when and what to say, this creates the most ‘stress free’ environment for filming and also ensures we run to schedule making for a more professional result.

Leave a Reply

Your email address will not be published. Required fields are marked *